Shipping policy

At Aurelithyn, we are committed to delivering your skirts, shorts, and tops with efficiency and care. Our logistics policy outlines the terms and conditions for shipping all orders placed on our online store.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all products, including Skirts, Shorts, and Tops, and ensures your items are processed and dispatched in a timely manner.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or thresholds. The shipping fee is calculated based on the total weight of your order and your delivery address. You will see the exact cost at checkout before completing your purchase.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking details once your order has been shipped.

Delivery Time

Delivery typically takes 5–10 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Order Tracking

Once your order is shipped, a tracking number will be provided via email to [email protected] (if you contact us for updates). You can use this tracking number to monitor your package’s progress through the carrier’s website.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. Aurelithyn is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer. If you need to update your address, please contact us immediately at [email protected] before your order is shipped.

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Please check your local customs policies before placing an order.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. Our team is here to assist you.