Faq

Frequently Asked Questions

Orders & Payments

How can I place an order?

Simply browse our collection of skirts, shorts, and tops, select your desired items and sizes, and proceed to checkout. You will be guided through the payment process step by step.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and select digital wallets. All transactions are processed securely.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make changes, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.

Shipping & Delivery

What are your shipping options and delivery times?

We offer standard and express shipping. Standard shipping typically takes 5–10 business days, while express shipping takes 2–4 business days. Delivery times may vary based on your location.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times and costs will be calculated at checkout.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery status.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please email [email protected] to initiate a return and receive instructions.

How do I exchange an item for a different size or color?

For exchanges, please return the original item following our return process and place a new order for the desired item. This ensures the fastest processing time.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item arrived damaged or we made an error with your order. In such cases, we will provide a prepaid return label.

Product Information

How do I find the right size?

We provide a detailed size guide on each product page. For best results, please measure yourself and compare your measurements to our chart. If you need further assistance, email us at [email protected].

Are your products true to size?

Our skirts, shorts, and tops are designed to fit true to size based on standard sizing. However, we recommend checking the specific product measurements as some styles may have a different fit.

How should I care for my items?

Care instructions are included on the product label. Generally, we recommend machine washing in cold water and hanging to dry to maintain the quality and color of your garments.

Contact & Support

How can I get help if my question isn't answered here?

For any further inquiries, please email our support team at [email protected]. We aim to respond within 24 hours on business days.